Pro users and above can now turn on our latest integration: Slack alerts. Get real-time notifications every time a verified social profile or an account with a huge following posts about your brand.

Note: Slack alerts are available for Archive users on the Pro plan and above.

Now you can use the Posting Activity filter to monitor your social profiles’ engagement more closely. Track campaign participation or manage schedules by combining Posting Activity with other filters, like custom labels and dates.

Note: The social profiles page is available for Archive users on the Custom plan.

Want to start seeing content from a hidden social profile again? No problem. Now you can easily unhide social profiles anytime from your settings.

Check out the new and improved social profiles chart on your reports page. You’ll see insights about all the new and retained accounts posting about your brand so you can get a better sense of your community growth at a glance.

Note: Reports are available for Archive users on the Custom plan.

Now you can reward social profiles for accepting your usage rights requests. When you’ve finished customizing your request message, just turn on the rewards toggle, specify the amount you want to pay, and let us take care of the rest. The social profile has 7 days to approve and get paid, and we refund your account if they ignore or decline. It's a win-win!

Now you can send multiple usage rights requests at a time. Select multiple assets in your library and click request usage rights in the toolbar at the bottom of your screen. 

To use this feature, you must select assets:

1. from the same social profile

2. that you have not yet requested usage rights for

So you can’t include content from multiple social profiles in one batch, and you can’t request usage rights for assets you’ve already requested in the past. Other than that, the world is your oyster!

Our usage rights feature just got a facelift! Now while you’re customizing your message, you’ll see a live side-by-side preview of exactly what the social profile will get in their DMs. Real-time updates let you tweak everything until it’s perfect.

Looking for the link that influencers get when you request usage rights? Now you can access it anytime in your library. Just click on the usage rights status under any asset to open that page. Bookmark the URL, copy and paste it into an email, whatever you need to do — we’re making it easier to get there.

You already know how to apply the usage rights filter to find assets that have been accepted or declined. Now you can get straight to the content you haven’t asked for permission to use yet: just apply the usage rights filter and select not requested. We hope this helps you get even more out of your UGC resources.

Now you can see, track, and manage all your labels directly on the Social Profiles page. (You’ll still see labels displayed on assets in your library when those Social Profiles tag your brand, and you can still bulk label Social Profiles from your Settings page.)

Not sure what labels are? We used to call them “custom tags.” We hope this change clears up any confusion, but if you have more questions we’ve got you covered here.